Course Overview
This one day course deepens expertise in legal compliance, safeguarding for staff, managing tenant relations and operational best practices across residential lettings and property management. This course is designed for more experienced letting agents, landlords, property managers, including those responsible for HMO and Student lets.
What Is A property management course?
Advanced Lettings and Property Management provides in depth training for more experienced Letting Agents, Landlords and Property Managers, particularly in dealing with more complex areas such as rent reviews, strategies for rent arrears, repossession procedures and the landlord’s legal responsibilities for carrying out maintenance and repairs in accordance with acceptable timeframes and current legislation.
Who would benefit from this course?
Letting agents, Property Managers, Landlords, Portfolio Managers, Housing Professionals and Property Administrators.
Course Details
Session 1: Legal Updates and Notices
- Changes to Section 8, abolition of Section 21, and compliance obligations
- Property portal, Housing Ombudsman and Mandatory Redress Schemes
Session 2: Looking after your Team/Colleagues in the workplace
- Safety & Security at Valuations, Viewings and Property Visits
- Occupiers’ liability and Vicarious Liability
- Health & Safety at Work Act 1974
Session 3: Tenancy Management
- Handling antisocial behaviour, rent arrears, and other breaches of tenancy
- Eviction strategies under reformed legislation
- Preparing for tribunal hearings and disputes
- Deregulation Act 2015
- Covenants & Easements
- Consumer Contracts Regs 2013
- Unfair Terms in Consumer Contracts Act 1999
- Options to renew or extend a tenancy
Session 4: Managing advertised rents and rent increases
- Rent setting under new Section 13 procedures
- Managing rent bidding, rent increases and affordability
- Rent arrears strategies
Session 5: Repairs, Standards & Building Safety
- Awaab’s Law compliance: damp, mould, and response times
- EPC reforms, energy efficiency grants and future MEES thresholds
- Housing Health & Safety Rating System
- Legionella Risk Assessments


