Course Overview
Gain essential knowledge and practical skills to manage Houses in Multiple Occupation effectively, ensuring legal compliance and maximising tenant satisfaction and income. This course will provide letting agents, landlords and property managers specialising in HMO’s with a comprehensive understanding of relevant legal obligations and current legislation.
What are HMO’s
A house in multiple occupation (HMO) is a property where three or more people, forming two or more households, share facilities such as kitchens, bathrooms or toilets. Agents and landlords managing HMOs have specific responsibilities and certain properties may require a licence from the Local Authority. Professional and compliant HMO management is vital to ensure adherence to strict legislation including safety aspects for properties defined as HMO’s across the UK.
Who would benefit from this half day course?
Letting agents, Property Managers, Landlords, Portfolio Managers, Housing Professionals and Property Administrators.
Course Details
Session 1: Understanding HMOs
- Definition and types of HMOs under UK law
- Licensing requirements: mandatory and additional licenses
- Differences between small and large HMOs
- Responsibilities of landlords and managing agents
Session 2: Licensing and Regulatory Compliance
- How to apply for and maintain HMO licences
- Local authority requirements and conditions
- Fire safety regulations and risk assessments for HMOs
- Gas, electrical, and fire safety certification basics
Session 3: Tenant Management & Tenancy Agreements
- Managing joint vs individual tenancy agreements
- Allocating rooms and setting fair rents
- Handling deposits, rent collection, and arrears
- Dealing with tenant disputes and behavioural issues
Session 4: Property Management Best Practices
- Routine inspections and maintenance schedules
- Managing repairs and emergency response
- Health and safety compliance, including Awaab’s Law implications
- Waste management and communal area upkeep
Session 5: Legal Updates & Future-Proofing
- Upcoming changes impacting HMOs (e.g., Renters Rights Bill)
- Adapting to energy efficiency standards and EPC requirements
- Record-keeping and documentation for compliance audits


